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Patricia Seybold Group's Latest Reseach

Added on May 14, 2007

Patricia Seybold Group's Latest Reseach

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New customer-centric insights and research published weekly. Focus on customer-led innovation, customer experience transformation, business and technology trends, search and findability, customer self-service, customer communities, and customer-created content.

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Tags: search customer social networking customer service customers.com customer experience